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Everything you need to know
Our Brand
Discover answers to common questions about our brand and why we exist
The Arcturian is a luxury beauty brand that goes beyond body care — rooted in intentional living, self-honouring, and reminding you that you have limitless potential.
The Arcturian was created to bridge the gap between self-care and meaning.
Rooted in the belief that self-care is the first step toward self-actualisation, each formulation is intentionally crafted to inspire confidence, presence and self-worth. Through elevated, high-quality rituals designed to transform the everyday, The Arcturian exists to remind you of the limitless potential already within you.
The Arcturian represents transformation, elevation, and the belief that beauty goes beyond the surface. Inspired by the idea of limitless potential, it was created to bridge luxury self-care with intentional living.
Beauty of the Infinite reflects our philosophy that true beauty is expansive, evolving, and already exists within you. Through elevated rituals and thoughtfully crafted formulations, The Arcturian exists to help reveal it.
The Arcturian's Universe is for all who value high-quality body care and align with the philosophy of becoming their best selves, regardless of gender.
The Arcturian goes beyond aesthetics, creating a deeper connection between self-care, intention, and self-worth. Rooted in the belief that every person holds infinite potential, each formulation is thoughtfully crafted not only for performance, but as an elevated ritual designed with meaning, artistry, and purpose.
Because we believe true luxury is intentional. Rather than releasing multiple products at once since launching in late 2025, we chose to focus our energy on creating one exceptional formulation with innovation, performance, and meaning at its core. Every detail — from texture to experience — was carefully considered to ensure The Arcturian’s first creation truly reflected our philosophy and standards.
More Frequently Asked Questions
Product Information
The Arcturian Whipped Scrub is a luxurious 4-in-1 body ritual designed to cleanse, exfoliate, nourish, and shave in one indulgent formula. With its rich whipped texture and elevated lavender aroma, it transforms everyday self-care into a sensorial experience while leaving the skin feeling soft, smooth, and renewed.
Unlike traditional scrubs that can feel harsh or abrasive, The Arcturian Whipped Scrub features a rich, velvety whipped texture designed to feel indulgent on the skin while still delivering effective exfoliation. Its multifunctional formula replaces multiple products in one, transforming self-care into a luxurious ritual through exceptional texture, performance and intention.
Yes — it’s formulated with gentle exfoliants and nourishing ingredients, making it suitable for all skin types. However, we always recommend a patch test first.
Lavender softened with ylang ylang and brightened by a hint of citrus — a refined, elevated scent with a luxurious finish.
Store in a cool, dry place away from direct sunlight to preserve the integrity of active ingredients.
Shipping & Delivery
We ship both Australia-wide and internationally.
All orders are shipped exclusively via Australia Post.
NSW
- Express: 1–2 business days
- Standard: 2–4 business days
Australia-Wide
- Express: 1–3+ business days
- Standard: 3–6 business days
International Orders
- Estimated delivery: 7–21 business days (depending on your location and customs clearance)
Please note: Delivery times are based on Australia Post’s estimates and may be subject to delays due to unforeseen circumstances.
Enjoy Complimentary Standard Shipping and $14.99 Express for orders Australia-wide
For international orders shipping is calculated at checkout based on your location.
Yes — all orders come with tracking.
Returns & Exchanges
Your experience with The Arcturian should feel exceptional from beginning to end.
If your order arrives damaged or isn’t aligned with your expectations, simply contact us within 30 days at info@thearcturian.co or through the contact form below and our team will take care of it with priority.
Due to the personal nature of our scrubs, returns are available only for products that are unopened, unused and in their original condition.
We want every experience with The Arcturian to feel exceptional. Your satisfaction is deeply important to us, and if you experience any issues or unexpected delays with your order, please contact us via email at info@thearcturian.co. Our team will respond within 48 hours.
Results and usage
Using the included spatula or clean fingers, scoop a desired amount and apply to damp skin. Gently massage in circular motions to activate the texture, then rinse. Can also be used while shaving for a smooth, effortless glide.
Yes — The Arcturian Whipped Scrub may help reduce the appearance of ingrown hairs and strawberry skin through regular exfoliation and skin-softening ingredients. By gently removing dead skin buildup and helping keep the skin smooth and nourished, it can support a clearer, softer-looking appearance over time. For best results, use consistently and avoid over-exfoliating sensitive areas.
Our scrub replaces your traditional body wash, scrubs and shaving cream all while nourishing the skin and feeling like a ritual.
The Arcturian Whipped Scrub is designed to transform everyday self-care into an elevated ritual. From its rich whipped texture and calming lavender aroma to the silky, soft finish it leaves on the skin, every detail was intentionally crafted to feel indulgent, luxurious, and sensorial. More than just exfoliation, it is an experience designed to help you slow down, reconnect and feel your best.
Visibly smoother, brighter, and smoother skin with just one use, with a soft lavender scent that lingers delicately on the surface.